LEARN · ARTICLES
Field-tested perspectives on handoffs, exceptions, adoption, and the operating conditions that determine whether software actually helps.
Latest articles
ARTICLE
When Tariff Rules Change at Midnight: A Measured Case for Autonomy in Logistics Operations
Tariff rules changed at midnight: the third time in six months. Our case for autonomy in logistics: AI takes the busy work, people keep the judgment.
Simon Ting
ARTICLE
Adult Learning: Ensuring the Success of Your Digital Literacy Program
Adults can learn complex digital skills at any stage of their careers—but successful training must reflect how adults actually learn. Drawing on personal experience and adult-learning theory, this article explores how autonomy, practical relevance, prior experience, reflection, and peer support can make corporate digital literacy programs more effective.
John Chang