A PUBLICATION BY IBIS LABS
Conversations about what happens when software meets real operations.
Hosted by John Chang, the series brings operators, technologists, and industry experts together to examine how software changes work—and how implementation can create better outcomes for the people using it.
Newest episodes
HOSTED BY JOHN CHANG
Operator-informed conversations about implementation.
John hosts practical conversations about how technology changes work, where friction appears, and what operations teams need to keep visibility, judgment, and control.